RoutingBox Friday Recap: Mobile Solutions
Mobile solutions do not only include your phone or mobile device, but also entail the finer details such as apps, accessories and mounts. You want to get the best products that allow your business to operate at peak efficiency.
Taking a look at devices, how do you get a reliable deal on your devices?
RoutingBox has connections with all 4 of the major carriers all over the country. These connections understand RoutingBox as a product and what the needs for our product are. We’ve specifically trained each carrier to understand the needs of our product and the alternative requests our clients might have. For these reasons, it’s important to connect our clients with the right carrier.
Anything you buy from a carrier, including the device itself is indeed compliant with RoutingBox’s minimum and recommended requirements. We receive reporting from the Google Play store that tells us which devices are preforming best and which ones get the fewest crashes. Newer models are always coming out, which are updated to maintain compliance. The most recent android tablets that are especially good are the ones created by LG such as the g pad and Samsung tab e, and are currently the most popular on our platform. When choosing what tablets are best for your business, it’s best to check back with an NEMT specialist at RoutingBox or even the carrier contacts that we can give you. Both options will have the most up to date information on which device will work best with your individual business needs along with our platform.
Looking at applications, such as radios there are many more efficient alternatives. Many companies mention that they already have radios in their cars, so they’re hesitant to switch to a tablet because the tablets can’t perform like a radio. In reality, your tablet can act exactly as a radio. There’s a technology called push to talk. Push to talk replicated the idea of walkie-talkies. As mobile has evolved, push to talk has become an application-based function. There are various apps you can download on your devices that function like walkie-talkies. The two main apps that contain this feature are called Zello, and Team on the Run. Zello is great because it allows only your team to join and communicate as desired between each other. This eliminates the possibility that drivers may get off track and communicate with their families and friends since they only have the option to communicate with members within their organization. Team on the Run is an app that combines the walkie-talkie feature along with a messaging aspect.
When it comes to equipment, if your drivers prefer a more manual approach to walkie-talkies, there are various walkie-talkie devices you can purchase. There are wired versions and versions that function wirelessly through Bluetooth. Instead of a driver using an app which may be confusing, they have the option to use a tangible walkie-talkie. These devices can be mounted into the vehicle to give your drivers easy access. It’s not hard to recreate the “radio” feel for your drivers and utilize wireless networks.
HIPAA Compliant Messaging Apps:
Messaging is important because it needs to remain compliant with HIPAA. If you or your drivers are communicating any information related to your passengers, it needs to remain protected. Any solution can express that they’re HIPAA compliant, but it all comes down to how you use it. There are a few things you can do to effect compliance, even if using a HIPAA compliant app. One compliant messaging app is TigerConnect, formerly known as TigerText. This app is utilized strictly as a texting/messaging app for healthcare professionals that allows your team to operate as a cohesive unit. Team on the Run, as mentioned earlier, has the push to talk element, but this app also provides HIPAA compliant messaging.
The last and typically overlooked topics of discussion are the need for screen protectors, device cases and mounts that can be used to protect and secure your devices in the vehicles. Protect your devices from scratches, shattering and being dropped with simply purchasing a screen protector and device case. Do not underestimate the importance of these factors. Looking at mounting devices, one very reliable solution is Arkon. This is a manufacturer of mounts, that provides various mounts for all devices. Using a mount creates a much more efficient and organized experience for both the driver and the passenger. Maintaining organization and protection of devices when both in and out of a vehicle is vital. Lastly, it’s always a good idea to purchase the warranties for your devices. This provides protection and security in the case that irreversible damage occurs to any of your devices.