Building Trust

September 1, 2020

Finding a Software You Can Rely on   The purpose of integrating software into your current operations is to improve the performance of all functions within the company. It’s imperative to find not only the right software for your company but to find software that you can rely on to work efficiently and accurately. At RoutingBox, we believe that software must […]

Is Manual Data Entry…dead?

August 14, 2020

*Spoiler alert!* Yes, yes it is. Transportation is a data-rich industry. Names, addresses, insurance, private pay…it can seem endless and impossible to get organized. Often as transporters, we let the job of data entry weigh us down. We believe wholeheartedly if you want a job done right you need to do it yourself. This mindset […]

RoutingBox Assists in Queens COVID-19 Testing

August 10, 2020

How our partnership with a NYS Senator is making a difference.  As this important initiative expands throughout the borough, the Senator’s team will need crucial, real-time data analysis in addition to routing and vehicle tracking capabilities. For this reason, Senator Comrie’s team began their partnership with RoutingBox. Because RoutingBox automatically tracks their Medical Bus and keeps comprehensive records for […]

Providing an Excellent Customer Experience

July 23, 2020

Providing an excellent customer experience is vital to your business’ success. You’re more likely to retain current customers and gain new ones if you’re ensuring your customer has an incredible experience from their very first interaction with your company. The question for many transporters is, “How can I possibly provide an excellent customer experience if I’m struggling […]

How RoutingBox is Stepping up During the COVID-19 Crisis

July 20, 2020

As we all continue to navigate our way through this global pandemic, it is becoming clear that things may never be the same as before COVID-19. The needs and requests of passengers are changing daily. For example, a dialysis patient who is usually quite happy to join others on the ride may not want to […]

Tracker and Driver Accountability

March 16, 2020

Tracker and Driver Accountability NOTE: This article is designed to show the ways the Tracker feature in RoutingBox allows for more driver accountability. If you already have RoutingBox and have questions on using the Tracker please reference our How To Us the Tracker article. The tracker itself is fairly self-explanatory – it allows you to […]

Scaling Your NEMT Business in the New Decade.

February 26, 2020

2020 is more than a new year; 2020 marks the beginning of a new decade. The enormity of this new decade has all of us here at RoutingBox thinking about long term goals rather than just a “New Year’s Resolution.” We are asking more honest questions about what our goals are and figuring out where […]

Dispatching with RoutingBox

Dispatching Tools RoutingBox’s primary focus is to save time and reduce human error in the day to day operations of NEMT companies. With that being said, we are constantly working to increase the amount of automation incorporated into our dispatching tools. Routes To most effectively take advantage of our more automated tools, you’ll first need […]

Trip Scheduling: All the ways a trip can be scheduled in RoutingBox.

February 11, 2020

Here at RoutingBox, we pride ourselves on anticipating the needs of our users and providing built in customizations that will help solve any and all future problems. Often, as NEMT businesses grow they find the task of manual data entry arduous. For this reason, RoutingBox has multiple scheduling options that your business can grow into. […]

The Importance of Customer Service

November 20, 2018

Introduction: Customer service has become increasingly important over the years as it correlates directly to the success of a business. Providing excellent customer service within your operations is vital to your business’ expansion. You’re more likely to retain current customers as well as gain new ones if you’re ensuring the customer has a good experience […]

Building Trust with Customers Through the Use of Software in the NEMT Industry

November 16, 2018

Introduction One of the most important mindsets to have when using any type of software is trust in the product you are using.  Trusting the software to work as expected and providing accurate information is the largest selling point when purchasing a software product in the first place.  The way we see it here at […]

Pitfalls of Manual Data Entry

September 17, 2018

Introduction: With the various data entry options surrounding the NEMT industry, whether manual or through software, it’s hard to know which option is best for your organization. By switching to a software that streamlines your data entry, the time and money you save can be reallocated to places that could benefit from more attention. There […]

Using Software to Assist with Compliance

July 11, 2018

Why is it important to be compliant? In every industry, there are specified guidelines and general practices that must be followed. Compliance with these regulations is essential to the success and integrity of any organization. Failure to comply with your state and federal guidelines can result in serious consequences for your business. In this article […]

Solving the NEMT Routing Puzzle

May 9, 2018

One of the biggest challenges that we see transporters trying to overcome is their scheduling and routing – and rightfully so! Proper routing is critical to running a successful NEMT business. Better efficiency leads to lower vehicle maintenance and fuel costs, lower labor costs, and the ability to take more trips, increasing revenue. If routing […]

How To Choose An NEMT Software

May 7, 2018

Introduction If you work in the transportation industry, particularly the Non-Emergency Medical Transportation (NEMT) segment, there are a lot of software systems out there that may make your day-to-day operations easier, faster and more efficient. But not all of these software systems offer the same benefits, and not every transporter has the same needs. If […]