NEMT Software Passenger App


Bring the on-demand trip experience to your passengers! Our real-time routing software Passenger App is customized for your company with your branding/logo. It’s available to download from the iOS App Store and Google Play Store. All you have to do, is tell your customers about it.

Reduce No Shows and Cancellations

Passengers get trip alerts and reminders, eliminating any confusion or miscommunication. Alert your passengers in advance about their upcoming trip and update them as their driver is approaching.

Decrease Inbound Calls

For will-call trips, passengers alert dispatchers with the tap of a button. No need to call for a pick-up and simplify the process for your dispatchers.

Lessen Wait Times

Passengers see thier vehicle approaching in real time! No need to call your dispatchers to check on their driver.

Improve Rider Satisfaction

An easier process creates an effortless experience for your passengers. They feel more in control of their trips and will recognize your company as one who operates with transparency that they can trust.

Reduce operating costs by streamlining your processes and creating more efficient operating procedures. Your passengers have peace of mind, a sense of control, and most importantly an overwhelming trust for your company.

Your Passengers can:

  • Book self-funded or account-funded trips in advance or on demand directly through the app
  • Track driver location and ETA for accurate and efficient pickup regardless of who booked the trip
  • Tap a button to be picked up
  • View future trips
  • Receive notifications and reminders

Through our routing software Passenger app enjoy real-time scheduling and tracking. Putting these tools in your customers hands will decrease phone calls to your dispatchers. No more customers wondering where their ride is!

Ready for a Test Drive?

From the beginning, RoutingBox has remained committed to removing barriers for transportation companies attempting to provide access to healthcare and community services. Now, we want to help you.