The Importance of Customer Service
BLOG The Importance of Customer Service September 12, 2023 Share Pin Email Introduction: Customer service has become increasingly important over the years as it correlates directly to the success of…
BLOG The Importance of Customer Service September 12, 2023 Share Pin Email Introduction: Customer service has become increasingly important over the years as it correlates directly to the success of…
BLOG Providing an Excellent Customer Experience August 14, 2023 Providing an excellent customer experience is vital to your business’ success. You’re more likely to retain current customers and gain new…
BLOG Scaling Your NEMT Business in the New Decade June 26, 2023 All of us here at RoutingBox are thinking about long-term goals. We are asking more honest questions about…
BLOG Using Software to Assist with Compliance January 12, 2023 WHY IS IT IMPORTANT TO BE COMPLIANT? In every industry, there are specified guidelines and general practices that must be…
BLOG Solving the NEMT Routing Puzzle January 5, 2023 One of the biggest challenges that we see transporters trying to overcome is their scheduling and routing – and rightfully so!…
BLOG Out of Service: How a Missed Ride Can Impact Health Outcomes December 28, 2022 Author: Walt Meffert Source: Managed Healthcare Executive When the healthcare industry and government entities started working…
BLOG How To Choose An NEMT Software December 22, 2022 Introduction If you work in the transportation industry, particularly the Non-Emergency Medical Transportation (NEMT) segment, there are a lot of…
BLOG Building Trust with Customers Through the Use of Software in the NEMT Industry December 15, 2022 Introduction One of the most important mindsets to have when using any type…
BLOG Behavior-Based Safety December 8, 2022 Correcting Unsafe Behaviors of Drivers! In my last blog, I talked about the meaning of Safety, and that as managers, we have to understand…
BLOG Pitfalls of Manual Data Entry July 22, 2022 Introduction: With the various data entry options surrounding the NEMT industry, whether manual or through software, it’s hard to know which…