The Importance of Customer Service
BLOG The Importance of Customer Service September 12, 2023 Share Pin Email Introduction: Customer service has become increasingly important over the years as it correlates directly to the success of…
Providing an Excellent Customer Experience
BLOG Providing an Excellent Customer Experience August 14, 2023 Providing an excellent customer experience is vital to your business’ success. You’re more likely to retain current customers and gain new…
Scaling Your NEMT
BLOG Scaling Your NEMT Business in the New Decade June 26, 2023 All of us here at RoutingBox are thinking about long-term goals. We are asking more honest questions about…
Out of Service: How a Missed Ride Can Impact Health Outcomes
BLOG Out of Service: How a Missed Ride Can Impact Health Outcomes December 28, 2022 Author: Walt Meffert Source: Managed Healthcare Executive When the healthcare industry and government entities started working…
Man driving car while female passenger sitting in back seat. Senior woman is using mobile phone in taxi. They are traveling in vehicle.
Behavior-Based Safety
BLOG Behavior-Based Safety December 8, 2022 Correcting Unsafe Behaviors of Drivers! In my last blog, I talked about the meaning of Safety, and that as managers, we have to understand…
Pitfalls of Manual Data Entry
BLOG Pitfalls of Manual Data Entry July 22, 2022 Introduction: With the various data entry options surrounding the NEMT industry, whether manual or through software, it’s hard to know which…