RoutingBox

Support

System Requirements

RoutingBox Desktop App

VersionCPUInternet ConnectionRecommended RAMHard Disk
Windows 10/112.5 gigahertz (GHz) or faster x86-bit or x64-bit processor with SSE2 instruction set> 20 Mbps download speed and >5 Mbps upload speed8 GB10 GB
  • Microsoft ended mainstream support for Windows 7 in January 2020 and Windows 8 in January 2023. Computers operating on Windows 8.1 or any previous version are no longer HIPAA compliant.
  • Must allow traffic to/from *.intelligentbits.net, *.intelligentbits.com, and *.routingbox.com on ports 80 and 443
  • Must whitelist the RoutingBox application in any anti-virus software or firewalls installed
  • Microsoft Terminal Services and Windows Emulator environments not supported

RoutingBox Driver App

AndroidiOS
  • Google Play Store installed & accessible
  • Android 13.0 or later
  • 1.8GHz (or higher) quad core (or higher) processor
  • 4GB of RAM (Minimum) for phone
  • 2GB of RAM (Minimum) for tablet

The following devices are NOT supported:

  • Amazon Fire products
  • Any of the following devices with iOS 15 or later:
    • iPhone 8 or later (2017)
    • iPad Pro 3rd generation or later (2018)
    • iPad 6th generation or later (2018)
    • iPad Mini 5 (2019)

Network Requirements:

  • 4G data plan
  • 1GB/mo data per device for RoutingBox Mobile

RoutingBox Passenger App

AndroidiOS
  • Google Play Store installed & accessible
  • Android 13.0 or later
  • Quad core (or higher) processor
  • 1GB of RAM (Minimum)
  • Any of the following devices with iOS 15 or later:
    • iPhone 8 or later (2017)
    • iPad Pro 3rd generation or later (2018)
    • iPad 6th generation or later (2018)
    • iPad Mini 5 (2019)

Network Requirements:

  • 4G data plan
  • 1GB/mo data per device for RoutingBox Mobile

RoutingBox Web and Facility Portal

Facility Portal:

  • Works best in Chrome, Firefox, or Safari
  • Must allow traffic to/from *.intelligentbits.net and *intelligentbits.com on ports 80 and 443