System Requirements

RoutingBox Desktop App

Version

CPU

Internet Connection

Recommended RAM

Hard Disk

Windows 10/11

2.5 gigahertz (GHz) or faster x86-bit or x64-bit processor with SSE2 instruction set

>20 Mbps download speed and >5 Mbps upload speed

8 GB

10 GB

  • Microsoft ended mainstream support for Windows 7 in January 2020 and Windows 8 in January 2023. Computers operating on Windows 8.1 or any previous version are no longer HIPAA compliant.
  • Must allow traffic to/from *.intelligentbits.net, *.intelligentbits.com, and *.routingbox.com on ports 80 and 443
  • Must whitelist the RoutingBox application in any anti-virus software or firewalls installed
  • Microsoft Terminal Services and Windows Emulator environments not supported

RoutingBox Driver App

Android

iOS

  • Google Play Store installed & accessible

  • Android 10.0 or later

  • 1.8GHz (or higher) quad core (or higher) processor

  • 4GB of RAM (Minimum) for phone

  • 2GB of RAM (Minimum) for tablet

  • The following devices are NOT supported:

  • Amazon Fire products

  • Any of the following devices with iOS 11 or later:

  •  iPhone 7 or later

  • iPad Pro 12.9 (2015) or later

  • iPad 6th generation or later

  • iPad Mini 5 (2019)

Network Requirements:

  • 4G data plan
  • 1GB/mo data per device for RoutingBox Mobile

RoutingBox Passenger App

Android

iOS

  • Google Play Store installed & accessible

  • Android 4.4 or later

  • Quad-Core (or higher) processor

  • 1GB of RAM (Minimum)

  • Any of the following devices with iOS 9 or later:

  • iPad Pro

  • iPad 2nd generation or later

  • iPad Mini 1st generation or later

Network Requirements:

  • 4G data plan
  • 1GB/mo data per device for RoutingBox Mobile

RoutingBox Web Portal

Facility Portal:

  • Works best in Chrome, Firefox, or Safari 
  • Must allow traffic to/from *.intelligentbits.net and *intelligentbits.com on ports 80 and 443