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Features · ClientLink
Fewer phone calls. More trips.
ClientLink gives facilities and case managers a secure portal to request trips, check status, and confirm pickups — without calling dispatch.
What it does
The portal your coordinators wish they had.
Trip request
Coordinators submit trips directly, scoped to their members and facilities.
Live status
Real-time ETAs and trip events without picking up the phone.
Member roster
Saved member profiles with mobility, address, and notes.
Notifications
Email or text alerts when a vehicle is en route, arrived, or completed.
Two-way messaging
Talk to dispatch without leaving the portal.
Role-based access
Scoped permissions so each coordinator only sees what they should.
Free up the dispatch phone
A self-service experience your facilities will actually use.
Coordinators get the visibility they want, dispatchers stop drowning in status calls, members get picked up on time. Everyone wins.
- No app install required
- Branded for your operation
- Audit log for every action