Company · Blog
Notes from the dispatch floor.
Operations playbooks, industry analysis, and product stories from the RoutingBox team.
Gurney vs Stretcher: What the Difference Actually Means for NEMT
The real difference between a gurney and a stretcher in NEMT, how each affects vehicle needs and staffing, and how to tell which one a trip actually requires.
The Best NEMT Vehicles: What Actually Makes Sense for Your Fleet
A practical breakdown of the best vehicles for NEMT by category, ambulatory sedans, wheelchair accessible minivans, and stretcher vans, with real cost and capability tradeoffs.
What Is a Medical Courier? And How It Differs From NEMT
What is a medical courier, how the role differs from non-emergency medical transportation, and why the two get confused despite serving very different purposes.
How to Start an NEMT Company in Minnesota: Licensing, Medicaid, and What Actually Takes Time
What it actually takes to start an NEMT company in Minnesota, from MnDOT STS certification to how Minnesota Health Care Programs pays for trips, based on the state's own requirements.
NEMT Michigan: How Medicaid Transportation Actually Works and How to Get Enrolled
How NEMT Michigan providers actually get paid, why nine different Medicaid health plans each use their own transportation vendor, and how CHAMPS enrollment works step by step.
Running Trips From Three Brokers Without Tripling Your Admin
Signing a second broker contract feels like a win. Signing a third feels like proof your operation is working. Then Monday morning arrives and your dispatcher is logged into three portals, your biller is reconciling three remittance formats, and someone is re-keying trip details into your scheduling system by hand. Again.
Best NEMT Software in 2026: The Complete, Sourced Comparison
A fully sourced comparison of 8 NEMT software platforms — real pricing, real integrations, and independently verified ratings where they exist. No invented ROI math, no undisclosed bias.
What Your Top Drivers Can Teach You About Running a Better NEMT Operation
Most NEMT providers know who their strongest drivers are. They're the drivers who consistently arrive on time, complete their assigned trips, communicate effectively with dispatch, and rarely generate customer complaints.
NEMT Software: Top 8 Tools for Efficient Dispatching
Effective NEMT software enhances operational efficiency through advanced features like route optimization and real-time dispatch software. In 2026, so...